y999app takes the privacy of every player seriously. This Privacy Policy explains what personal information we collect when you use the platform, why we need it, how it is stored, and what rights you have over your own data — written in plain language, not legal jargon.
y999app does not sell, rent or trade your personal information to any third party for commercial purposes. Your data exists on the platform to serve you — nothing else.
All data transmitted between your device and y999app is protected by SSL/TLS encryption. Payment information is handled through secure, industry-standard channels at all times.
You can request access to, correction of, or deletion of your personal data at any time by contacting the support team. Requests are handled promptly and in good faith.
y999app only collects the information that is genuinely needed to operate your account, process PKR deposits and withdrawals, and keep the platform secure. Nothing more.
Marketing communications are only sent to players who have opted in. You can withdraw your consent at any time and y999app will stop sending promotional messages immediately.
This policy is written to be understood by real people, not just lawyers. If something is still unclear after reading it, the support team will explain it to you directly.
Plain English Summary: y999app collects only what is needed to run your account and process payments. Your data is never sold. You can ask us to access, correct or delete your information at any time. This policy explains the full details.
This Privacy Policy applies to all services offered by y999app through the website y999app.pro and the y999app mobile application. It explains how y999app collects, processes, stores and protects the personal information of players registered on the platform, as well as visitors who browse the site without registering.
By creating an account on y999app or using any part of the platform, you confirm that you have read and understood this Privacy Policy. This policy sits alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of your overall agreement with y999app.
y999app is committed to handling your personal information responsibly. The platform collects only what is necessary to deliver its services — running your account, processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and other supported methods, and maintaining a secure, fair gaming environment.
y999app collects personal information in two broad categories: information you provide directly, and information collected automatically as you use the platform.
Information you provide directly:
Information collected automatically:
Information is collected through the following means:
y999app uses your personal information only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, your data is used to:
y999app will never use your personal data in a way that is inconsistent with the purpose for which it was originally collected, without first informing you and, where required, obtaining your consent.
When you make a deposit or request a withdrawal on y999app using JazzCash, Easypaisa, Raast, a bank account or a card, the transaction is processed through our payment partners. Full payment credentials — such as card numbers or bank account details — are handled directly by those partners under their own security standards and are not stored in full on y999app's systems.
y999app retains a record of your transaction history, including deposit amounts, withdrawal requests, bonus credits and payment methods used. This is required for account management, dispute resolution, fraud monitoring and anti-money laundering compliance.
Important: y999app will never ask for your full card number, PIN or mobile wallet password via email, chat or phone. If you receive such a request, do not respond — contact support immediately.
y999app uses cookies and similar technologies to make the platform function correctly and to improve the experience for players. A cookie is a small text file stored on your device when you visit the website or use the app.
The types of cookies used on y999app include:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the platform normally. y999app does not use cookies to track your activity outside of the platform itself.
y999app retains personal data for as long as your account is active and for a period after account closure as required by applicable legal and compliance obligations. The general retention guidelines are:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
y999app takes data security seriously and applies industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
While y999app takes every reasonable precaution, no online platform can guarantee absolute security against all threats. You are encouraged to use a strong, unique password for your account, enable two-factor authentication, and contact support immediately if you notice any unauthorised activity.
As a player on y999app, you have rights over your personal data. You can exercise any of the following rights by contacting the support team:
Request a copy of the personal data y999app holds about you at any time.
Ask us to correct any inaccurate or incomplete personal information on your account.
Request deletion of your personal data, subject to our legal retention obligations.
Object to your data being used for marketing communications at any time.
Request your data in a structured, commonly used format to transfer elsewhere.
Ask us to limit how we process your data while a query or dispute is being resolved.
y999app will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be actioned, to ensure data is not released to the wrong person.
y999app is strictly for adults aged 18 and over. The platform does not knowingly collect personal information from anyone under the age of 18. If it is discovered that a minor has registered an account, the account will be closed immediately and all associated data will be deleted, with the exception of records required for compliance purposes.
If you are a parent or guardian and believe that a minor has accessed y999app using your details or independently, please contact support immediately at [email protected] so the account can be identified and closed without delay.
If you share a device with younger family members, make sure your y999app login credentials are stored securely and that the app or browser session is always logged out after use.
y999app may update this Privacy Policy from time to time to reflect changes in the platform's operations, legal requirements or industry standards. When significant changes are made, registered players will be notified via email or an in-platform notification.
The "Last updated" date at the top of this page will always reflect when the most recent revision was made. Continued use of y999app after a policy update has been communicated constitutes your acceptance of the revised policy. If you disagree with changes, you have the right to close your account before the updated policy takes effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to the y999app support team:
Available 24 hours a day, 7 days a week.
For general questions about the platform, visit the FAQ page. For the full terms of use, see the Terms and Conditions.